EXCHANGE/RETURN/REFUND POLICY:

EXCHANGE/RETURN/REFUND POLICY:

We offer exchanges if customers contact us within 5 days of receiving the product. For exchanges, a delivery fee will apply, which the customer is responsible for covering. Please note that returns and refunds are not available; only exchanges with applicable delivery fees are provided.

To initiate an exchange, please email us at orders@flyjone.com or call our customer support number.

All Sales Are Final

No returns, refunds are allowed.

Defective/Damaged Products:

  • Customers must contact us within 5 days of delivery to report any defective or damaged products.
  • Customers must provide evidence, such as photos or videos, to support their claim.

Post-Delivery Defects, Mishandling, or Wear and Tear

We are not responsible for any defects, mishandling, or wear and tear that occurs after delivery.

Accurate Shipping Information

  • Customers are responsible for providing accurate shipping information during checkout.
  • We are not liable for any losses or delays resulting from incorrect addresses provided by customers.

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