EXCHANGE/RETURN/REFUND POLICY:
EXCHANGE/RETURN/REFUND POLICY:
We offer exchanges if customers contact us within 5 days of receiving the product. For exchanges, a delivery fee will apply, which the customer is responsible for covering. Please note that returns and refunds are not available; only exchanges with applicable delivery fees are provided.
To initiate an exchange, please email us at orders@flyjone.com or call our customer support number.
All Sales Are Final
No returns, refunds are allowed.
Defective/Damaged Products:
- Customers must contact us within 5 days of delivery to report any defective or damaged products.
- Customers must provide evidence, such as photos or videos, to support their claim.
Post-Delivery Defects, Mishandling, or Wear and Tear
We are not responsible for any defects, mishandling, or wear and tear that occurs after delivery.
Accurate Shipping Information
- Customers are responsible for providing accurate shipping information during checkout.
- We are not liable for any losses or delays resulting from incorrect addresses provided by customers.